Digital Kit Grant for Customer Management with associated AI
Digital Customer Management Kit with associated AI
Improve your customer management with artificial intelligence solutions
In short
The Kit Digital Customer Management with associated AI solution funds a customer management system with artificial intelligence features and AI training for your team. It is designed for medium-sized companies that want to segment, automate and anticipate customer needs. ARTIC implements it, integrates it with your systems and supports your team throughout.
- Who it's for
- Medium-sized firms with a large customer base
- Deliverables
- AI-enabled CRM, integrations and training
- How it's measured
- Acquisition and retention reports
In ARTIC, we offer advanced customer management tools powered by Artificial Intelligence (AI) to optimize your operations and improve the customer experience. Thanks to the support of Digital Kit, you'll be able to implement an effective and modern solution to manage your customer relationships and increase their loyalty.
What does the AI-powered Customer Management Digital Kit include?
He Digital Kit It covers the following functionalities to implement an advanced customer management system:
Customer data management
- Automatic collection, storage, and organization of your customer information.
- Centralizing all interactions into a single system to improve follow-up.
Intelligent segmentation
- Automatic customer classification based on behavior, preferences, and purchasing history.
- Creating segments for personalized and more effective campaigns.
Process automation
- Automation of actions such as sending offers, reminders, and communications.
- Optimizing time and resources to focus on strategic tasks.
Prediction and advanced analysis
- Data analysis with AI to predict trends, customer needs, and future purchasing possibilities.
- Creating reports to improve decision-making.
Integration with other tools
- Connection to CRM, ERP, and other platforms for complete customer lifecycle management.
- Synchronization with marketing campaigns to optimize acquisition and loyalty.
Automated customer service
- Implementation of chatbots and virtual assistants to provide immediate responses to customer inquiries.
- Reducing response time and improving satisfaction.
Reports and monitoring
- Generation of detailed reports on customer management performance.
- Continuous monitoring to adjust and improve acquisition and loyalty strategies.
Benefits of AI-Powered Customer Management
- Customer loyalty: Deliver personalized experiences that increase satisfaction and retention.
- Process optimization: Automate repetitive tasks so you can spend more time on strategy.
- Improved recruitment: Identify customers most likely to convert and increase the effectiveness of your actions.
- Informed decisions: Analyze data in real time to adjust strategies based on specific needs.
- Increased efficiency: Reduce human errors and improve productivity with AI technology.
Maximum aid amount
All of our digital solutions are eligible for the Digital Kit. Continuing with any solution after the qualifying period is optional, and we will always ask for your consent before renewing your license.
Customer Management with associated AI
50* ≤ X < 100 employees: 18.000€ (includes 10 users and at least 3 users trained in associated AI)
100 ≤ X < 250 employees: 24.000€ (includes 15 users and at least 5 users trained in associated AI)
Advantages of working with us
AI and Customer Management Specialists
We tailor solutions to the specific needs of your business thanks to our experience in various sectors.
Personalized approach
We design strategies to optimize processes and maximize results, ensuring greater efficiency and accuracy.
Comprehensive support
We assist you from implementation to follow-up, ensuring a smooth transition and continuous improvement in your business processes.
Take advantage of the digital kit!
Start now
What’s included?
- Automatic centralisation of customer data and interactions.
- Smart segmentation based on behaviour and purchase history.
- Automated communications, offers and reminders.
- AI-driven predictive analysis to anticipate needs and opportunities.
- Integration with your ERP, CRM and marketing tools.
- Team training in using the associated AI.
Who is it for?
- Medium-sized companies with many customers and scattered data.
- Sales and marketing teams that want more personalised campaigns.
- Companies that want to start applying AI to customer relationships with expert support.
It’s not for you if…
- Micro and small businesses, which have the standard Customer Management solution.
Frequently asked questions
Let's talk?What is Kit Digital Customer Management with associated AI?
It is the programme category that funds an advanced customer management system with built-in artificial intelligence. Beyond centralising data and opportunities, it can segment customers automatically, automate communications and predict buying trends. It also includes training so your team can use AI in a practical, safe way.
What does AI add to customer management?
AI helps spot patterns that are easy to miss: which customers are most likely to buy, which are at risk of leaving, or which message suits each segment. With that insight, your team prioritises its time better and personalises its actions. People still make the final call, but with better information.
How does ARTIC help the team adopt AI?
ARTIC supports the roll-out with hands-on training built around your company's real processes, so the team understands what AI can do and where its limits lie. We have integrated AI in more than 25 companies and are the first B2B marketing agency in Spain in Anthropic's Claude Partner Network.
Can it connect to the ERP or tools we already use?
Yes. The solution includes integration with CRM, ERP and other platforms to manage the whole customer lifecycle. In the initial analysis we review your current tools and define which data needs to sync. That way the AI works with complete information and your team does not have to enter the same data in several systems.
What does implementation with ARTIC look like?
It starts with an analysis of how you manage customers today and what data you have available. From there we configure the system, connect your tools, switch on automations and segmentation, and train the team. After launch we follow up to fine-tune whatever is needed and make sure the solution is genuinely being used.
Partners
Official partners, not just users
Four partner programmes, each with its own validation process. Few agencies in Spain hold all four, and it shows in the access to training, support and product news on every platform.
SelectClaude Partner Network
Spain’s first B2B marketing agency in the Claude Partner Network, Anthropic’s official partner programme.
GoldHolded Solution Partner Gold
Gold-tier Solution Partner in Holded’s official directory: implementation, integration, training and support.
PremierGoogle Premier Partner
Certified Google Ads specialists with access to official Google support and training.
Member
Alidmar Baricó
Chief Operating Officer (COO) of ARTIC
Your Holded and Kit Digital lead
Alidmar Baricó has been ARTIC's Chief Operating Officer since 2023: she coordinates projects and the team and is responsible for Holded and Kit Digital at the agency (Holded Solution Partner Gold). A law graduate with an MBA in Business Administration, she worked as a lawyer and paralegal before moving into asset and project management. She is a ClickUp Expert and helps SMEs implement, automate and get support with Holded. She writes about Verifactu, e-invoicing, VAT and running an SME with Holded.
With the rest of the team
