Expert support for your ERP
"A team that helps you get the most out of Holded"
Holded is a very powerful tool, but it's not always easy to unleash its full potential without expert help. With our monthly support and maintenance service, we offer you ongoing support: we resolve issues, implement improvements, integrate new processes, and provide strategic advice.
Ideal for companies that have just implemented Holded, as well as those that already use it but want to get more out of it. We're there when you need us, with clear, fast answers tailored to your business.
A service tailored to you
We start with an initial audit to understand how you use Holded and identify possible improvements. From there, we maintain regular monthly communication to:
- Resolve functional and operational queries (invoices, contacts, projects, etc.).
- Configure improvements or new features according to your needs.
- Adapt the system to changes in your company.
- Implement automations or integrations if you need them.
- Advise you on good management practices within the ERP.
You decide whether you want us to be there weekly or just when you need us. We adapt to your pace.
What type of incidents do you resolve?
Any functional questions, errors, malfunctions, or configuration issues you may have within Holded. We also assist with technical decision-making.
Can I request new upgrades every month?
Yes, we include adjustments and improvements within the contracted hours. If you need something more complex, we'll quote it separately.
Does it include training?
Yes, if your team has specific questions or needs a specific explanation, we've got you covered in support.
Can I add new automations?
Yes, as long as it stays within the monthly hours package or is expanded with budget.
Do you have hourly packages?
Yes, we offer monthly packages from 2 to 10 hours per month, depending on your needs.
"Agile and expert support is key to making Holded work for you."
Success stories
With this service, we've helped companies in sectors such as retail, marketing, and construction maintain fluid and well-organized operations in Holded. Thanks to monthly support, they've been able to implement new features, automate processes, and prevent errors without slowing down their operations.