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Digital Kit for Businesses: A Practical Guide for SMEs and the Self-Employed

The Digital Kit is a public voucher that finances the adoption of digital solutions in Spanish SMEs, micro-enterprises and the self-employed, with aid ranging from from €3,000 to €29,000 depending on the size of the company. It is managed by Grid and is funded by European NextGenerationEU funds. If your company meets the requirements, the process begins at three specific points:

  • Register at Acelera Pyme (acelerapyme.gob.es): create your account and take the digital self-assessment test, which is mandatory before applying.
  • Application at the electronic headquarters (sede.red.gob.es): You submit the application with a digital certificate or Cl@ve.
  • Selection of an affiliated Digitizing Agent: the certified provider that implements the solution and manages the collection of the voucher on your behalf.

Professional advice: The self-assessment test isn't just a bureaucratic formality. Its results guide you on which categories of solutions make the most sense for your company before committing the bonus to something you don't need.


What is the Digital Kit and who manages it?

The Digital Kit is a public subsidy framed within the Recovery, Transformation and Resilience Plan of the Government of Spain. Endowed with 3.067 billion euros from NextGenerationEU funds, Its objective is to accelerate the digitization of small businesses and self-employed individuals who, otherwise, would hardly be able to afford that investment.

The managing entity is Red.es, a public body under the Ministry for Digital Transformation and Public Administration. The State Secretariat for Digitalization and Artificial Intelligence oversees the program, and the regulatory framework is published in the Official State Gazette (BOE) by Order ETD/1498/2021.

There is one detail that many applicants don't understand at first: The bonus is not a deposit into your bank account.. According to According to the regulations, the digital voucher is a payment right that the Digital Agent exercises after justifying the provision of the service. You sign an agreement with the agent, they implement the solution, and then collect payment from Red.es. Your responsibility is to ensure that the documentary and technical justification is correct, because you are ultimately responsible to the administration.

Key figure: The program is backed by 3.067 billion euros of European NextGenerationEU funds, making it one of the largest business digitization plans in recent history in Spain.


Who can request the Digital Kit?

The program is open to a wide range of entities, but with clear limits. The types of beneficiaries admitted are:

  • Small businesses, micro-enterprises and self-employed individuals with economic activity in Spain.
  • Joint ownership communities and civil partnerships with a commercial purpose.
  • Jointly owned agricultural holdings.
  • Entities with between 0 and 49 employees (the workforce segment determines the amount).

To be eligible, in addition to the type of entity, you must meet these conditions:

  • Be registered for the Economic Activities Tax (IAE) or equivalent.
  • Be up to date with the Tax Agency (AEAT) and Social Security.
  • Not to be in a situation of business crisis according to European regulations.
  • Not having exceeded the limits of minimum amount aid (de minimis).
  • Have a minimum length of activity (according to the call for applications).
SegmentTemplateIndicative amount of the bonus
Segment I10–49 employeesUp to €12,000
Segment II3–9 employeesUp to €6,000
Segment III0–2 employees (includes self-employed)Up to €3,000

Note: Exact amounts may vary depending on the call for proposals and current regulations. Always consult the active call for proposals at sede.red.gob.es.


How much money does the Digital Kit provide per company?

The program's overall budget amounts to €3.067 billion, funded by NextGenerationEU. At an individual level, the grants are distributed according to the workforce segment:

  1. Companies with 10 to 49 employees: bonuses of up to €12,000 in standard calls, although some phases have reached up to €29,000 for this segment with extended categories.
  2. Companies with 3 to 9 employees: up to €6,000.
  3. Micro-enterprises and self-employed individuals with 0 to 2 employees: up to €3,000.

Reference figure: The indicative range of aid is from approximately €3,000 to €29,000 per beneficiary, depending on the segment and the specific call for proposals.

The specific amounts may vary between calls for proposals. Some phases have introduced new categories or modified the maximum amounts per category. Therefore, before planning which solutions to contract, it is advisable to read the terms and conditions of the current call for proposals, and not rely solely on figures from previous phases.

Professional advice: If your company is on the borderline between two segments (for example, you've just hired your tenth employee), check which segment the current funding opportunity falls under before submitting your application. An error here could invalidate your funding.


What solutions and expenses does the digital voucher cover?

The eligible categories are regulated in the bases of Order ETD/1498/2021 and cover a wide spectrum of digital needs:

  • Website and internet presence: creation or improvement of corporate website, basic positioning and domain.
  • E-commerceOnline store with catalog, payment gateway and order management.
  • Social media management: planning, publishing and analytics on social media platforms.
  • Customer Relationship Management (CRM)Tools for centralizing contacts, sales tracking, and automating communications.
  • Business intelligence and analyticsDashboards, reports, and data visualizations for making decisions based on real data. Resources on this topic fit well here. marketing analytics that complement the technical implementation.
  • Process Management (ERP)Digitization of internal workflows, billing, inventory, and resources.
  • Electronic invoiceIssuance and receipt of invoices in digital format in accordance with regulations.
  • Virtual office and secure communications: videoconferencing tools, encrypted messaging, and remote collaborative work.
  • CybersecurityManaged antivirus, firewall, backups and basic security training.
  • Marketplace: access and positioning on online sales platforms.
  • Safe workplace: devices and configurations that ensure secure access to corporate systems.

All solutions must be included in the official Solutions Catalog and provided by Digitizing Agents adhering to the program.

Professional advice: If your main goal is to increase sales, prioritize your website, e-commerce, and CRM. If you're looking for internal efficiency, ERP and electronic invoicing offer a faster return on investment. Cybersecurity is a cross-cutting issue, and few companies prioritize it until they experience an incident.

Hands connecting a network cable to a device


How to request the Digital Kit step by step

The process has a clear sequence. Skipping steps or doing them in the wrong order can delay the resolution by months.

  1. Register at Acelera Pyme (acelerapyme.gob.es) with your digital certificate or Cl@ve. Without this registration you cannot access the test or the application.
  2. Perform the self-diagnostic test Digital maturity assessment. It is mandatory and the result is recorded in your file.
  3. Prepare the documentation: Company tax identification number, IAE registration, certificates of being up to date with AEAT and Social Security, and staff data.
  4. Submit the application electronically. from Red.es (sede.red.gob.es). You need a valid electronic signature.
  5. Wait for the resolutionThe processing times vary depending on the volume of applications and the specific call for proposals. Once the grant is awarded, you will receive notification through the online portal.
  6. Choose a Digitizing Agent from the official catalog and signs the service agreement. The agent manages the voucher payment directly with Red.es.
  7. Oversee the justificationThe agent submits the technical and financial documentation to Red.es. You must verify that everything is correct, because you are ultimately responsible.

The documents that are usually required include:

  • Census status certificate (AEAT).
  • Employment history or staff report (Social Security).
  • Declaration of responsibility stating that you are not in a crisis situation.
  • Declaration of aid de minimis received in the last three fiscal years.

Professional advice: Prepare all the certificates before opening the application. They have short expiration dates, and if one expires while you're completing the form, you'll have to request it again, which could cause you to miss the deadline.


What are Digitization Agents and how to choose the right one

A Digital Agent is a company or professional who has successfully completed the application process for the Digital Kit program and is authorized to implement eligible solutions and manage voucher payments. The official catalog, accessible through Acelera Pyme and the Red.es platform, lists all participating agents and the categories in which they are authorized.

The public-private partnership model underpinning the program aims to ensure that solutions are not only installed, but also maintained and evolved. This means that the partner has support and maintenance obligations throughout the justification period, not just the initial delivery.

Before signing with an agent, it's advisable to ask:

  • Do you have demonstrable experience in companies of your sector and size?
  • Does the solution you propose integrate with your current systems (ERP, CRM, web)?
  • What exactly does maintenance include during the justification period?
  • What KPI will it report to you and how often?
  • Who manages the supporting documentation for Red.es and within what timeframe?
  • Are there any additional costs outside of the bonus (licenses, integrations, training)?

Professional advice: Request at least two proposals from different agents before signing. The catalog is extensive, and the differences in price, scope, and service quality between agents for the same category can be very significant.


Deadlines, calls for proposals and phases: what to watch out for

The Digital Kit program does not have a single, permanent call for applications. It is implemented in phases, generally segmented by company size, and each phase has its own application deadline, budget allocation, and specific guidelines.

To avoid missing an opportunity:

  • Check the Red.es electronic headquarters (sede.red.gob.es) regularly, where the call resolutions and official deadlines are published.
  • Activate BOE alerts for the name "Digital Kit" or "ETD Order" to receive notifications when new rules are published.
  • Check the news section of Acelera Pyme, which usually announces upcoming calls for proposals.
  • Have your eligibility documentation ready in advance: AEAT and Social Security certificates have limited validity.

Some phases have opened and closed within weeks due to budget exhaustion. The speed of application can make the difference between receiving the grant or missing out on that specific opportunity.


Requirements and usual documentation to apply for the bonus

Submitting the application without all the required documentation is the most common mistake. These are the requirements and documents that are typically needed, according to the Ministry's official information materials:

  • Registration in the IAE or in the Census of Entrepreneurs, Professionals and Withholders (AEAT).
  • Valid digital certificate or access with Cl@ve to sign electronically.
  • Be up to date with tax obligations (AEAT) and Social Security.
  • Not to be in a situation of business crisis in accordance with Regulation (EU) 651/2014.
  • Not having exceeded the aid limit de minimis (€200,000 in three consecutive fiscal years for most sectors).
  • Justify the minimum seniority of activity when the call requires it.
  • Declaration of responsibility for the veracity of the data provided.

The program has achieved significant reach, with high coverage in rural municipalities and a notable proportion of self-employed individuals among the beneficiaries, demonstrating that the requirements are not an insurmountable barrier for small businesses or those located outside large cities.

A common mistake is submitting expired certificates or not declaring aid correctly. de minimis received. Both reasons may result in an unfavorable decision or a subsequent refund.


Practical tips for choosing solutions and avoiding common mistakes

Experience working with B2B industrial companies reveals clear patterns in how the Digital Kit is used effectively (or ineffectively). These are the criteria that make the difference:

To prioritize investments, Evaluate each category with these questions:

  • Does it have a direct impact on sales or customer acquisition?
  • Does it reduce time or cost in a process you do manually every week?
  • Does improving data security mean that data loss can paralyze the business?

Common mistakes to avoid:

  • Choosing a solution that doesn't integrate with the software you already use. If your ERP doesn't export data to the new CRM, you'll end up with two systems running in parallel and twice the work.
  • Not requiring clear KPIs from the agent in the contract. Without agreed-upon metrics, you can't demonstrate the return on investment or justify the investment internally.
  • Using the voucher for low-impact solutions because "they're easier to justify" is a mistake. The voucher is limited; use it where the lack of digitalization is most detrimental.
  • Failure to plan for post-justification maintenance. Some solutions require annual licenses that the voucher does not cover in subsequent years.

Real-life scenario: A small industrial business with 15 employees that allocates its bonus to a corporate website and CRM achieves two measurable results: increased visibility to potential clients and a centralized record of sales opportunities. Furthermore, by implementing personalized communication strategies, the CRM transforms from a mere repository into an active conversion tool.

The Digital Kit isn't just a grant: it's an opportunity to build a functioning digital foundation long after the voucher has been spent. The companies that make the most of it are those that think ahead to year three, not just about the justification.

Professional advice: Before signing with an agent, ask them to show you how you export your data from the solution if you switch providers in the future. A solution that locks you into a proprietary system with no data output is a risk that the bonus doesn't justify.


ARTIC can help you implement eligible solutions

If you prefer not to manage the process alone, ARTIC works as digitization agent specializing in B2B industrial companies, with experience in the categories that generate the most impact in this sector: corporate web design, SEO positioning, social media management, CRM, automations with artificial intelligence and marketing analytics.

The ARTIC model isn't that of a provider who delivers and disappears. We integrate ourselves as the company's digital marketing department, with KPIs agreed upon from the first sprint and continuous monitoring. For industrial companies that want to measure the return on every euro of the voucher, this makes a real difference compared to agents who are only looking to justify the minimum payment.

If you want to see how to apply the bonus to a project of Subsidized web design with Digital Kit or explore what concrete benefits of digital marketing in manufacturing, You can consult the ARTIC resources or contact us directly to receive a proposal tailored to your active call for proposals.

Note: ARTIC is a digital marketing agency with a commercial interest in offering services eligible for the Digital Kit. This guide is for informational purposes only and is independent; we always recommend requesting several quotes from the official catalog before making a decision.


ARTIC can help you implement eligible solutions — overview diagram

Sources

Before applying, always check the current call for applications in primary sources. The conditions change between phases, and only the terms published in the Official State Gazette (BOE) are legally valid.


This article provides general information and is not a substitute for the advice of a qualified financial advisor. Consult a qualified financial professional about your specific situation before acting on any information provided.

Frequently Asked Questions

Which companies can request the Digital Kit?

SMEs, micro-enterprises, self-employed individuals, joint ownership communities and civil partnerships with economic activity in Spain, with between 0 and 49 employees, can apply, provided they are up to date with the Spanish Tax Agency (AEAT) and Social Security and are not in a situation of business crisis.

How much money can you earn with the Digital Kit?

The aid ranges from €3,000 for self-employed individuals and micro-enterprises with up to 2 employees to higher amounts for larger companies, with an indicative range that can reach €29,000. according to the call for applications and the staff segment.

What expenses does the Digital Kit cover?

It covers the contracting of digital solutions in categories such as website, e-commerce, CRM, business intelligence, process management, electronic invoicing, cybersecurity, virtual office and social media management, always provided by Digital Agents adhering to the program.

What do I need to request the Digital Kit?

You need a digital certificate or Cl@ve, to be registered in Acelera Pyme, to have completed the self-diagnostic test, to be up to date with AEAT and Social Security, and to submit the application at the Red.es electronic headquarters (sede.red.gob.es) within the active call period.

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