What's going on?
We have identified a serious security incident in which scammers They are impersonating our identity company to obtain personal data of usersWe want to warn you that these fraudulent acts are not associated with Artic Agency.
Scammers are contacting people through WhatsApp, Telegram, and social media, posing as representatives of Artic Agency. They promise financial benefits in exchange for watching videos or completing certain online tasks. This scheme is a trap to obtain personal and financial information.
In no case have the scammers stolen any information or data from us or our customers; they are simply using our name to launder their phishing scam.
How to identify a scam?
- Unsolicited Requests: Arctic Agency never requests personal or financial data through WhatsApp, Telegram, or any other social media. We communicate directly with our Account Managers via our official company emails or phone numbers: 641 483 633 7 810 101 910 and hello@articagency.com.
- Unrealistic offers: Promises of easy profits or disproportionate benefits are warning signs.
- Suspicious links: Don't click on links in emails or messages that seem suspicious.
Examples of the conversations that have been sent to us:
Examples of similar scams
- Mercadona: A few years ago, Mercadona warned about job offers in its name circulating on social media and some mobile messaging apps. Scammers fraudulently use the supermarket's image as a lure to obtain confidential information under the guise of "job opportunities" that don't exist.
- Vueling: A WhatsApp message using Vueling's visual identity advertises a supposed promotion for 35,000 free airline seats.
- PortAventura: PortAventura is offering five free tickets to 1,000 families to celebrate their birthday. The announcement URL on Twitter and other social media showed that, instead of Portaventura, it read Portavantura, with an a.
- Movistar: In August 2021, a new phishing campaign attempted to impersonate Movistar with a spoofed email address that looked completely real: empresas@telefonica.esFurthermore, the message initially contained a link to the Movistar homepage. However, when hovering over it, the hyperlink was different: it redirected to a web page named Movistarbusiness or Movistar-empresas, which mimics the My Movistar interface.
- Endesa: In the Endesa or other electricity scam, hackers send an email impersonating the company and inform the victim that, due to an error, they have paid their last bill twice. After informing the victim of the amount and the incident number, the cybercriminals provide a link to confirm the refund details.
Measures to be taken
If you suspect you have been contacted by these scammers, please:
- Do not share personal information: Avoid providing any personal or financial information. Don't provide your age, address, or any other information that could harm you.
- Report the incident: Contact us via hello@articagency.com to report the incident.
- Change your passwords: If you have shared passwords, change them immediately.
Stay informed and safe
We will continue to monitor this situation and provide relevant updates. Remember that the safety of our users is our priority.
And to the our clients, we want to inform you with complete transparency that nor there has been any data leak or compromise on our systemsOur security measures are designed to continuously and effectively protect your personal and financial information. We want to assure you that the security and privacy of your data are our top priority.
Although we have taken all necessary measures to protect your data, we also It is important that you remain vigilant. Remember:
- Never share your personal or financial information through unverified channels.
- Only your Account Manager is authorized to contact you; any changes will always be notified through the usual channels.
- Change your passwords regularly and use strong, unique passwords.
Thank you for trusting Artic Agency. We are committed not only to offering you the best services, but also to ensure the security and privacy of your data at all times.
Arctic Agency – Committed to your safety
